Patient Information

A referral is not needed to book an assessment. However, many of our patients are referred by their doctor, dentist, etc. A referral may be needed to be reimbursed by your health benefits plan, so it is always best practice to review your coverage options.

Dr. Ardavan Jafari will conduct your initial assessment, provide a diagnosis, and recommend the best treatment plan to resolve your current issue. Learn more about Dr. Jafari by clicking here.

We have a 24-hour (1 business day) cancellation policy in our office. You will be charged the full price of your appointment if you do not cancel/reschedule before the 24-hour period. If you are late for your appointment, the practitioner may not be able to provide effective and safe treatment, please be on time as we book our appointments back-to-back. There are exceptions such as family emergencies or sickness, we are accommodating and will try our best to reschedule you if possible. Please let us know if you are unable to make your appointment or if you are running late.

Our treatment approach for jaw and facial pain does not include manipulations of the jaw. We treat by a variety of soft tissue massage, therapeutic exercises, and bio-mechanic techniques, and education.

Your assessment will be 30 minutes, follow-up appointments are typically 10-15 minutes in length.

Most health benefit plans through employer or individual insurance will cover our services. The patient is required to pay the treatment fee after their session and is issued a receipt to submit to their insurer for reimbursement. We do not directly bill the insurance company on behalf of the patient.

It is not within our scope of practice to prescribe or fit for mouth guards. However, if we believe this is warranted, we can refer you to our dental partners:

1. Yonge & Front Dental (26 Wellington St E, Unit 110, Toronto, ON M5E 1S2
2. Bite Dental (106 Mutual St, Toronto, ON, M5B 2R7)
3. Dentistry by The Bay (220 Dundas St E, Unit 107, Belleville, ON K8N 1E3)
4. Clear View Dental (427 Dundas St W, Trenton, ON K8V 3S4)
5. West Ajax Dental (73 Old Kingston Rd, Ajax, ON L1T 3A6)
6. Westdale Dentistry (875 Main St W, Hamilton, ON L8S 4P9)