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Patient Information

Your Visit: What to Expect & How to Prepare

We’re looking forward to seeing you at The JawSpine Centre.  

This page provides information to help you prepare for your appointment and understand our office policies.  If you have any other questions, please don’t hesitate to contact us!

 

Please note that NO referral is necessary to schedule an initial assessment. 

Many patients are referred to us by other healthcare providers, such as doctors and dentists. However, to ensure your health insurance plan covers the cost of your visit, it’s advisable to confirm whether they require a referral for reimbursement.

Before Your First Appointment

Getting Ready for Your First Visit

Please bring your insurance card, a photo ID, and a list of any medications you are currently taking (including dosages).  If you have any relevant medical records, such as X-rays or reports from other doctors, please bring those as well.

Yes, to save time, all new patient forms will be sent to your email so you can complete the forms before your appointment. If you prefer, you can arrive 15 minutes early to complete them in our office as well.

Consider making a list of your symptoms. Be ready to discuss how long you have been experiencing your symptoms and what makes them better or worse. If you can, bring a friend of family member with you to your appointment.

Your first visit will typically take 30-45 minutes and involve a thorough discussion of your medical history and current concerns.  Our Chiropractors and Jaw & Orofacial Pain therapists will conduct a physical examination and may recommend further diagnostic tests, such as X-rays, if needed. We’ll work with you to develop a personalized treatment plan

 Insurance and Payment

Understanding Your Insurance and Payment Options

Most insurance companies will cover our treatment but It’s always a good idea to conctact your insurance company to confirm your specific coverage and benefits before your appointment. We do not offer direct billing at this time.

We accept cash, debit cards and major credit cards.

  Appointments and Cancellations

Scheduling and Managing Your Appointments

You can schedule an appointment by contacting us at 416-364-1448 or info@thejawspinedoctor.com or booking an appointment online through our website.

We understand that things come up.  Please provide us with at least 24 hours’ notice if you need to reschedule or cancel your appointment.  This allows us to offer the appointment slot to another patient.  Missed appointments without sufficient notice may be subject to a fee.

We will do our best to accommodate you if you are late. However, if you are more than 5-10 minutes late, we may need to reschedule your appointment to avoid delays for other patients.

 After Your First Appointment

Your second appointment will be your Report of Findings which the clinician will discuss your results and diagnoses with you in person and follow-up appointments will be booked based on the recommended number of visits on your treatment plan.

 

Recommended list of dental clinics for mouth guards and splints:

Yonge & Front Dental (26 Wellington St E, Unit 110, Toronto, ON M5E 1S2

 

Bite Dental (106 Mutual St, Toronto, ON, M5B 2R7)

West Ajax Dental (73 Old Kingston Rd, Ajax, ON L1T 3A6)

Westdale Dentistry (875 Main St W, Hamilton, ON L8S 4P9)

Dentistry by The Bay (220 Dundas St E, Unit 107, Belleville, ON K8N 1E3)

Clear View Dental (427 Dundas St W, Trenton, ON K8V 3S4)

Toronto:

Yonge & Front Dental (26 Wellington St E, Unit 110, Toronto, ON M5E 1S2


Bite Dental (106 Mutual St, Toronto, ON, M5B 2R7)


Ajax:

West Ajax Dental (73 Old Kingston Rd, Ajax, ON L1T 3A6)


Hamilton:

Westdale Dentistry (875 Main St W, Hamilton, ON L8S 4P9)


Belleville:

Dentistry by The Bay (220 Dundas St E, Unit 107, Belleville, ON K8N 1E3)


Trenton:

Clear View Dental (427 Dundas St W, Trenton, ON K8V 3S4)